IMPACT OF SECURE TRANSACTIONS ON SELECTION OF PAYMENT PLATFORM: A CONSUMERS VIEW POINT

Kishan S.; Dr. B. Padma Srinivasan

Kishan S. Scholar, Department of Management Studies, JAIN (Deemed to be University), Karnataka, India.
Dr. B. Padma Srinivasan Research Supervisor, Department of Management Studies, JAIN (Deemed to be University), Karnataka, India.

Keywords: Electronic Payment Systems (EPS), e-Commerce, Security & Trust

Abstract

Electronic Payment Systems (EPS) have been enhancing people's personal satisfaction through giving ease of payment to online exchanges. The effects of trust and security on the use of EPS have for some time been recognized in e-commerce literature. However, very few studies have examined these two concepts from the viewpoint of users. This Paper has developed a conceptual model to examine the determinants of perceived security and trust and the effect of perceived security and trust on the use of EPS. A sample of 100 respondents was analyzed; the discoveries indicate that both perceived security and trust have a critical influence on EPS use. Technical protection and experience have been observed to be the basic determinants of perceived security and trust.

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