UNDER PINNIN G O F ‘ CHAOS T HE ORY ’ AND CHANGE MANAGEMENT ROLES IN ERP IMPLEMENTATIONS WITH REFERENCE TO INFORMATION TECHNOLOGY INDUSTRY AT HYDERABAD AND BANGALORE

Chandra Sekhar Kalubandi; Dr. B. R. Megharaj

Chandra Sekhar Kalubandi Research Scholar, Sri Krishnadevaraya Institute of Management, Sri Krishnadevaraya University, Andhra Pradesh, India.
Dr. B. R. Megharaj Professor, Sri Krishnadevaraya Institute of Management, Sri Krishnadevaraya University, Andhra Pradesh, India.

Keywords: Change Management, Errand, Enterprise Resource Planning, Underpinning, Chaos Theory, IT Industry

Abstract

Change Management is a common buzz word in today’s businesses, with constantly evolving business goals and strategies, change is inevitable and managing change is essential. It has become a monumental errand for any organization in the recent times. It is a planned technique in bringing foremost adjustments for reaching employee’s expectations to transport the enterprise ahead smoothly. Change management is also used as a catch-all for project activities that may otherwise be overlooked. It is thus important to understand what it is and how to use it to be effective in the discipline. The Enterprise Resource Planning (ERP) system is a set of integrated business applications supporting core business processes such as Production and Logistics, Finance and Accounting, Sales and Marketing, and Human Resources. An ERP system integrates and helps the different departmental units of the organization to share data and knowledge, reduce costs, improve and impose best of the business Processes. The objective of the study includes - To ascertain the underpinning of ‘Chaos theory and change management Roles’ in ERP implementations in IT industry at Hyderabad and Bangalore. Research collaborates Moderate to very High rankings for various elements of Chaos theory under demographic variables - Age, gender, Education, Occupation and Income. Research concludes intense application of Chaos theory under demographic segmentation variables. The shift from traditional methods to modern methods of change management practices is due to demand from the industry and can even conclude providing ‘change management is need for organizations in ERP Implementations.

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